Home Owner Advice Line - A New service for you and your customers

At European House, our facilities and expertise provide a valuable resource to work alongside your technical staff and engineers.


by using European House, you can improve your after-sale service whilst reducing labour costs. Our high-calibre customer service can be tailor-made to your needs using scripted, trained agents. This results in increased call productivity and reduced customer hold time


European House is a company that will work with you to meet your business needs - changing, whenever you do.

 

  • Free up your technical help lines
  • Let your engineers hand the right kind of calls
  • Tailor-made packages for your requirements
  • Utilise our exclusive technical knowledge
  • Solutions given to customer problems - over the phone
  • Direct calls to our in-house engineers, or back to you
  • Monthly call statistics, collated and set where you want them

 

Contact Alistair Sinclair for more details...

 

“With European House we feel confident that each and every one of our customers will receive the highest level of customer service. They are an excellent choice for call processing service, and have a great technical knowledge. In addition we have benefited by increasing the amount of profitable calls our office now take.”

Senior Tessari
Technical Director, SarIgas Boilers

“The results lived up to our expectations. The European House call centre proved to be a cost effective outsourcing solution for expanding our business, and ensure our after sales service stayed ahead of our competitors.”

Gary Nicholls
Marketing Director, Alpha Boilers